Contact

Email hey@theclicklab.agency. We're a small team, so email is the only channel we monitor — there's no live chat or phone line, and that's by design: pedestrian accident questions deserve a considered written answer, not a rushed one.

What we respond to

• Corrections to state fault rules, insurance minimums, or multipliers. State comparative-negligence rules and minimum insurance requirements change periodically. If a page cites an incorrect fault rule, an outdated BIL minimum, or a multiplier that doesn't match documented settlement patterns, tell us which page and what the correct figure is; we verify against the primary source before making any change.
• Errors or unclear language in guides. If a sentence in a guide is ambiguous, contradicts itself, or is just hard to follow, we want to know — plain language is one of our core editorial standards.
• Suggestions for new content. If you searched for a pedestrian-accident question — a specific state's fault rule, a UM/UIM coverage scenario, something the calculator doesn't handle — and couldn't find it, let us know what you were trying to figure out.
• Press and business inquiries. Journalists covering personal injury law or traffic safety, and businesses interested in advertising, can reach the same address.

What to expect

We read every message. Corrections and editorial questions typically get a reply within a few business days. If a correction is verified, we update the affected page, consistent with the corrections policy described on our editorial team page. We don't always reply to content suggestions individually, but we do track them for future guides.

What we don't respond to

We can't evaluate your specific accident, tell you what your case is actually worth, or advise on whether to accept a settlement offer — that requires a personal injury attorney who has seen the police report, your medical records, and the insurance policy limits involved. This inbox itself doesn't process case intake, personally recommend one specific attorney, or negotiate with insurers on anyone's behalf. If you email asking for case-specific advice, we'll point you back to this policy and to the guidance below.

Before you email

Many questions we get are already answered on the Site: check the FAQ for insurance coverage, comparative fault, and hit-and-run situations, or the guides — including pedestrian accident fault and comparative negligence, what to do after a pedestrian accident, and common misconceptions. If your question is about how the calculator arrived at a number, the methodology page walks through the multipliers and fault reduction in detail.

If you actually need an attorney

This contact inbox doesn't process case intake or attorney matching, but timing matters more in pedestrian accident cases than people expect. The evidence that decides fault — skid marks, debris fields, and the physical scene itself — degrades or gets cleared within days. Witnesses' memories fade quickly, and their contact information becomes harder to track down the longer you wait. Traffic-camera and nearby business surveillance footage is often the single most valuable piece of evidence in a contested-fault case, and most systems overwrite that footage on a rolling 30-to-90-day cycle unless someone specifically requests it be preserved. A personal injury attorney can send a preservation letter and start canvassing for witnesses immediately — steps that are far harder to take effectively after the fact. Most pedestrian accident attorneys offer a free initial consultation and work on contingency, so cost isn't a reason to wait.

If you have an active claim, the homepage includes an optional case-review form that connects you with attorneys — that's a disclosed advertisement, not this contact channel, and using it is always optional (see our privacy policy for what's shared if you use it). If you'd rather start from a neutral referral source, your state bar association's lawyer referral service can also connect you with a personal injury attorney in your area.